TERMS
Terms and Conditions
Last updated: March 2026
https://alpinevision.ch
Welcome to www.alpinevision.ch.
https://alpinevision.ch
Welcome to www.alpinevision.ch.
1. Scope and Definitions
1.1 These Terms and Conditions apply to all contracts, services and offers between 360 Alpine Vision AG, Bahnhofstrasse 4, 9100 Herisau, Switzerland, and its clients in the field of digital services.
1.2 Deviating client terms are not accepted unless we have expressly agreed to them in writing.
1.3 “Services” refers to the services we provide, including 360° virtual tours, Google Business SEO, local SEO services, website development, AI and LLMS optimization, web assistants, QR systems, NFC cards and digital menus.
1.4 “Agreement” refers to the contract formed when you accept an offer, proposal or statement of work that is subject to these Terms.
1.2 Deviating client terms are not accepted unless we have expressly agreed to them in writing.
1.3 “Services” refers to the services we provide, including 360° virtual tours, Google Business SEO, local SEO services, website development, AI and LLMS optimization, web assistants, QR systems, NFC cards and digital menus.
1.4 “Agreement” refers to the contract formed when you accept an offer, proposal or statement of work that is subject to these Terms.
2. Formation of Contract
2.1 A contract is formed when we accept a client request in writing, including by email, when the client confirms an offer submitted by us, or when an agreed deposit is paid.
2.2 The specific scope of services, costs and timeline are defined in the applicable offer or individual statement of work, which becomes part of the agreement.
2.2 The specific scope of services, costs and timeline are defined in the applicable offer or individual statement of work, which becomes part of the agreement.
3. Our Services
360 Alpine Vision AG provides digital services in areas including 360° virtual tours, Google Business SEO, local SEO, website design and development, AI and LLMS optimization, QR systems, NFC systems, digital menus, web assistants and automation systems.
4. Client Obligations
4.1 The client must provide all information, materials, access rights and permissions required for the delivery of the services in a timely, complete and suitable manner.
4.2 The client is responsible for the legality, accuracy and currentness of all content provided and confirms that all necessary usage rights are available.
4.3 Delays caused by late or missing client cooperation entitle us to adjust agreed deadlines accordingly.
4.2 The client is responsible for the legality, accuracy and currentness of all content provided and confirms that all necessary usage rights are available.
4.3 Delays caused by late or missing client cooperation entitle us to adjust agreed deadlines accordingly.
5. Photo Appointments and 360° Recordings
5.1 Binding photo appointments are agreed in writing. The on-site appointment usually lasts between 30 minutes and 2 hours, depending on the size and number of rooms.
5.2 Cancellations or postponements up to 24 hours before the appointment are free of charge. Cancellations or postponements less than 24 hours before the appointment may be charged at the full order value.
5.3 The client is responsible for ensuring that photographed areas are prepared, clean and presentable.
5.4 Publication on Google, where applicable, is subject to Google review and cannot be guaranteed by us.
5.2 Cancellations or postponements up to 24 hours before the appointment are free of charge. Cancellations or postponements less than 24 hours before the appointment may be charged at the full order value.
5.3 The client is responsible for ensuring that photographed areas are prepared, clean and presentable.
5.4 Publication on Google, where applicable, is subject to Google review and cannot be guaranteed by us.
6. Fees and Payment Terms
6.1 All prices are exclusive of statutory VAT unless otherwise stated. Billing is made in the currency agreed in the offer.
6.2 Project work generally requires a 50% deposit before work begins. The remaining amount is due before final handover or publication unless otherwise agreed.
6.3 Ongoing services are invoiced monthly in advance.
6.4 Invoices are due within 14 days from the invoice date unless otherwise agreed.
6.5 Deposits are non-refundable once work has begun.
6.2 Project work generally requires a 50% deposit before work begins. The remaining amount is due before final handover or publication unless otherwise agreed.
6.3 Ongoing services are invoiced monthly in advance.
6.4 Invoices are due within 14 days from the invoice date unless otherwise agreed.
6.5 Deposits are non-refundable once work has begun.
7. Retention of Title
Until full payment of all claims under the agreement, all delivered work results, including design files, code, photos, content and concepts, remain our property.
8. Intellectual Property and Usage Rights
8.1 We retain ownership of our pre-existing tools, processes, templates, code libraries and know-how.
8.2 The client retains ownership of materials provided to us.
8.3 After full payment, the client receives a simple, non-transferable right to use the specifically created deliverables for the agreed contractual purpose without time or territory limitation.
8.4 Third-party assets such as stock photos, fonts, plugins or external services are subject to their own license terms.
8.5 We may publish completed projects, including company name and logo, in our portfolio, on our website and on social media for reference purposes unless the client expressly objects in writing.
8.2 The client retains ownership of materials provided to us.
8.3 After full payment, the client receives a simple, non-transferable right to use the specifically created deliverables for the agreed contractual purpose without time or territory limitation.
8.4 Third-party assets such as stock photos, fonts, plugins or external services are subject to their own license terms.
8.5 We may publish completed projects, including company name and logo, in our portfolio, on our website and on social media for reference purposes unless the client expressly objects in writing.
9. Termination
9.1 For services with a minimum term, the notice period is 30 days to the end of the minimum term or renewal period unless otherwise agreed.
9.2 Project work may be terminated by either party only for good cause, particularly in case of payment default or breach of material contractual obligations.
9.3 In case of termination by the client, services already provided will be invoiced according to time spent or progress. Deposits already paid are forfeited.
9.2 Project work may be terminated by either party only for good cause, particularly in case of payment default or breach of material contractual obligations.
9.3 In case of termination by the client, services already provided will be invoiced according to time spent or progress. Deposits already paid are forfeited.
10. Liability
10.1 We are fully liable for intent, gross negligence and injury to life, body or health.
10.2 For other damages, liability is limited to the foreseeable and typical damage and, where legally permissible, to the remuneration paid by the client in the last 12 months.
10.3 We do not guarantee specific business results such as revenue, profit, SEO rankings, traffic increases, AI visibility or conversion rates.
10.4 We are not liable for failures of third parties such as Google services, hosting providers or payment service providers.
10.2 For other damages, liability is limited to the foreseeable and typical damage and, where legally permissible, to the remuneration paid by the client in the last 12 months.
10.3 We do not guarantee specific business results such as revenue, profit, SEO rankings, traffic increases, AI visibility or conversion rates.
10.4 We are not liable for failures of third parties such as Google services, hosting providers or payment service providers.
11. Data Protection
Both parties undertake to comply with applicable data protection laws, including Swiss data protection law and, where applicable, the GDPR.
12. Final Provisions
12.1 Swiss law applies, excluding the UN Convention on Contracts for the International Sale of Goods.
12.2 Place of performance and jurisdiction are governed by the statutory provisions of Switzerland unless mandatory law provides otherwise.
12.3 If individual provisions of these Terms are or become invalid, the validity of the remaining provisions remains unaffected.
12.2 Place of performance and jurisdiction are governed by the statutory provisions of Switzerland unless mandatory law provides otherwise.
12.3 If individual provisions of these Terms are or become invalid, the validity of the remaining provisions remains unaffected.
360 Alpine Vision AG
Bahnhofstrasse 4
9100 Herisau
Switzerland
Commercial register no.: CH-280.3.018.807-9
VAT: CHE-190.211.184 MWST
Website: alpinevision.ch
9100 Herisau
Switzerland
Commercial register no.: CH-280.3.018.807-9
VAT: CHE-190.211.184 MWST
Website: alpinevision.ch